What could be more important for a company than the performances of its employees?

The way towards performance requires an approach centered on the businesses objectives and requires tools that are adapted to each of the company’s units.  Performance appraisal is based on facts i.e. results and behaviour.  This process serves a two-fold purpose: to motivate employees in the work place and to encourage their personal development.

This training will provide you with the right tools to manage performance and to implement a training and development plan for your employees.

To develop the knowledge and skills necessary to optimise employee performance in order to increase the efficiency of your departments and to improve manager-employee communications.

1. Provide managers with the right tools to measure employees performances in terms of productivity and /or attitude.
2. Understand what level of performance is needed.
3. Attach business objectives to individual and group performance
4. Establish realistic objectives and point out the result expected.
5. Identify internal and external factors that have an impact on performance.
6. Develop a performance management process.
7. Discover performance measuring tools.
8. Clarify the role and responsibilities of managers.
9. Identify effective feedback practices.
10. Conduct successful performance appraisal interviews.
11. Develop methods that are appropriate for modifying expectations as well as for creating a development plan for employees.
12. Establish a training program aimed to address discrepancies in employee performance.