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| inter-cultural management
Course Name:
Inter-Cultural Management
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| Overview : |
- Introduction to analytical practices for intercultural management
- Supply practical management tools for such contexts
- Heighten awareness and encounter subtleties of cultural differences
- Opting for decision-making in an Inter-Cultural milieu
- Proposing solutions to aid managers in dealing with international
sub-contracting, developing new markets and managing businesses and
projects overseas
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| Target Audience : |
Executives, Managers, Project Leaders, Human
Resource Specialists. |
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| Content : |
[+] BLOCK 1 : What is culture?
- What do the concepts of national culture, corporate culture and personal
culture mean to you ?
- Impact of culture upon business : organizational structures, hierarchy,
leadership style and management methods.
[+] BLOCK 2 : Multi-cultural Work Experiences
- Understanding, respecting and reconciling cultural and religious
differences
- Managing and motivating a multicultural team
- Verbal and non-verbal communication, language barriers
- Management issues in a mixed work environment (male-female)
- Perception of quality
- Notions of time
[+] BLOCK 3: Human Resources Management
- Recruiting and the selection process
- Welcoming and integrating foreigners
- Adapted training programs
- Labor Relations: variations in business-union relationships
- Assessing skills and performance
- Conflict Resolution
[+] BLOCK 4: Relocating and expansion overseas
- Integration and culture shock: preparing, adapting and returning to
business in country of origin
- Perspectives on spouses and dependants
[+] BLOCK 5 : Business Solutions for your company : international sub-contracting,
developing new markets
- Global v. local : global strategies v. local particularities
- The importance of familiarizing yourself with local laws, regulations,
habits and customs
- developing new markets in accordance with economic, political and
social cultures
- International sub-contracting
- Branch, franchise and project management
- Principles of Negotiation: taking cultural factors into account and
avoiding pitfalls
- Loyalty and ethics
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| Approach : |
This program has been conceived based on
interactive training methods, including case studies and role-plays, through
which participants are encouraged to interact and exchange ideas in various
situations. |
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To sign up
or for further information, please contact Maryse Morin
at 450-226-2238 or 1-800-861-6618 |
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