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| human reliability management
Course Name:
Human Reliability Management
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| Overview : |
These days, human error has become one of
the major concerns of our industrialized societies. Most present-day industrial
disasters stem from human error. This point becomes particularly worrying
given our move towards more and more technology-based businesses. This is
not, in any manner, a question of pointing out man’s weaknesses, on
the contrary, it is a case of better understanding the way human beings
function. |
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| Aims : |
Specify and understand the human contribution
to the reliability of business systems. Man displays both good and bad character
traits, a useful element to consider when attempting to circumvent hazardous
situations. |
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| Target Audience : |
Project Managers, Research Engineers, Operations,
Maintenance or Quality Control Engineers. |
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| Program – Day One : |
- History – Human Reliability
- Single-function labor
- Memory skills
- Judging risks involved
- Perceptions and sensory illusions
- The Various Operator Behaviors
[+] Introduction
- Impact of human error on causing accidents
[+] History
- History of Human Reliability (1950 - present)
[+] Case Study: Tenerife
[+] Categorizing Errors
- The various error categories
[+] Case Study: Flaujac
- Misapplication of procedures
[+] Operator Methods
- Single-function operators
[+] Operator Behavior
- 3 key behaviors: cognitive - procedural - reflexive
[+] Case Study: Chernobyl
- Infringement of safety procedures
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| Program- Day Two : |
- Good/bad operator characteristics
- Projected Human Reliability Assessment
- Optimizing procedures
[+] Operator Characteristics
- Various operator characteristics in system
[+] Impact of Environment
- Operating environments that facilitate errors
[+] Case Study: TMI
[+] PHRA (Projected Human Reliability Assessment)
- Statistical approach to Human Reliability
[+] Case Study: Piper Alpha
[+] Enhancing System Reliability
- Various components to improve system reliability
[+] Case Study: Flixborough
- Non-mastery of modifications
[+] Using Procedures to Minimize Risk
- Rules for drafting procedures
[+] Case Study: SNCF
- Man as rehabilitation factor
[+] Final Run-down on Operator Reliability
- memory joggers : strengths and weaknesses
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To sign up
or for further information, please contact Maryse Morin
at 450-226-2238 or 1-800-861-6618 |
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