Successful transfers of responsibility
Discussing the objectives of delegation
Stakes and risks of delegation
Set up methods
Ten-step delegation process
What to delegate
Which tasks, responsibilities and authority to delegate
Establishing limitations on authority and outlining associated responsibilities
Pre-delegation assessment
Building an assessment questionnaire prior to delegation
Selecting the right people
Identify the motivational elements of the delegation
Who do we delegate to ?
Develop competencies and independence
Valuing your colleagues
The levels of authority
Independence, responsibilities, competencies, authority
The 6 levels of authority within the hierarchy
1. Analysis of situation
2. Identification of issues
3. Risk assessment
4. Development of an action plan and decision-making
5. Freedom to act
6. Total authority
How to delegate
Preparing a delegation plan based on the level of authority
Setting up an assessment process to evaluate the success of the delegation
Post-delegation checks
Positioning
Checking on results
Frequency of checks
Adjustments – set-up and follow-up
Formal and informal validation
Delegation limits
Support within delegation
Material support
Organizational support
Financial support
Work methods and management
Communication
Communication mechanisms
Traditional analysis
P.N.L.
Analogies and mnemonics
Structure and delegation
Purpose - Role - Tasks - Ranking
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