From performance audits to expenditure management
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home | course outlines | From performance audits to expenditure management

 
  Course Name:
 From performance audits to expenditure management
Target Audience : Owners, executives and administrators of private businesses or public agencies, general managers, directors of operations, human resources, sales, marketing and advertising
Introduction :

Performance identification and assessment of every facet of company management constitutes the first step to good expenditure management, hence to increasing profits. This means one must be systematic and organized in order to cover all management aspects.

Conducting performance audits has nothing to do with audits assessing compliance to rules or usual practices.

In fact, business executives must ask themselves the right questions in order to determine their competitive edge, the quality of their managers and work force, the relevance of their strategies and objectives. Finally, they must be aware of their performance criteria and rate of return on expenditure.

To do so, one must have a clear and realistic picture of his administration’s performances and aim for operational excellence. The performance audit allows one to identify, become aware of and correct any performance gap related to the company’s overall operations.

Course Objectives :

  • Knowledge of the fundamental concepts of performance
  • Comprehension of the interaction between all company management components
  • Proficiency with performance auditing tools and techniques
  • How to conduct a company performance evaluation
  • How to pilot an audit of performance indicators
  • How to analyze and propose short-term solutions to improve operations
  • Improved efficiency of analytical and action skills
  • Quick identification of practical solutions
  • How to develop a corrective action plan
Outline
  • Understanding how to measure performance
    1. Definition of basic concepts
      1. Effectiveness
      2. Efficiency
      3. Performance of human resources
      4. Performance of physical resources
    2. General performance measures
      1. Audit questionnaire
      2. Comprehension of organizational processes
      3. Cartography applied to questionnaire
    3. “Management Control” and “Internal Audit”
      1. Spot or permanent measures?
      2.  Frequency c. The actors (roles)
    4. How to perform efficient audits
      1. Time frame
      2. Method and procedure
      3. Required resources
  • Piloting tools provided by the program:
    • Audit questionnaire
    • Company organizational chart
    • Timetable calendar
    • Checklist
    • Audit scorecard
    • List of policies and strategies
    • Recommendations report and action plan
  • Auditing process:
    • Finance and Accounting Audit
      • Budget
      • Accounts receivable
      • Accounts payable
      • Banking relations
      • Financing structure
    • Human Resources Audit
      • Motivation
      • Communication
      • Staffing
      • Personnel recruitment
      • Performance management…
    • Procurement Audit
      • Suppliers
      • Inventories
      • Stock
    • Asset Management Audit
      • Maintenance
      • Real property
      • Vehicle fleet
      • Equipment…
    • IT Audit
      • Security
      • Reliability
      • Accessibility
      • Quality…
    • Sales and Marketing Audit
      • Advertising
      • Strategies and objectives (goals)
      • Results
      • Costs…
    • Customer Services Audit
      • Strategies and policies
      • Results
      • Costs
      • Reliability…
    • Logistic/Supply Chain Audit
      • Storage
      • Transportation
      • Outsourcing
      • Reliability …
    • Management Audit
      • Leadership
      • Quality of decision-making process
      • Succession
      • Talent management
      • Strategies and objectives…
  • Corrective Measures and Improvements
    • Daily update a. Immediate action
    • Final report
      •  Presentation
      • Description of problems
    • Determine actions to be taken
      • One problem = one action = one improvement
      • Middle-term timeframe
      • Long-term timeframe
    •  Accountability and follow-up of actions taken
      • Prioritize actions
      • Who is accountable?
      • How to perform follow-ups
TEACHING
METHODOLOGY
Methodological input, working examples, and situation scenarios. Work and discussion based on cases presented by the trainer.

To sign up or for further information, please contact an advisor
at 450-226-2238 or 1-800-861-6618




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